Processing Time All items are handmade with care. Orders are processed and shipped within 7–10 business days.
Shipping Methods We ship using USPS, UPS, or FedEx depending on the size and destination of your order. All shipments include tracking.
Shipping Costs Shipping rates are calculated at checkout based on your location and the weight of your items.
Delivery Time Delivery times vary by carrier and location. Once your order ships, you will receive a tracking number so you can follow its journey.
Lost or Delayed Packages If your package appears lost or delayed, please contact us at thecraftnook1226@outlook.com. We will assist in filing a claim with the carrier.
Incorrect Addresses Please double‑check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect addresses provided at purchase.
International Shipping At this time, we ship within the United States only. International shipping may be added in the future.
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